Description based on the Specified Commercial Transactions Act

Molong Co., Ltd.

Risako Matsumoto

〒104-0061 5-9-3 Ginza, Chuo-ku, Tokyo

03-6274-6181

10:00 to 20:00

info@mohlongluxury.com

https://mohlongluxury.com

It will be displayed on the product purchase page.

Consumption tax (10%)

Your order will be shipped within 3 business days after payment is completed.

Credit card payment: VISA, MASTER, and AMEX are accepted. Payment is completed at the time of ordering.

Bank transfer: Please transfer the payment to the financial institution designated by our store within 14 days after placing your order.

Cash on delivery: Please pay when the product arrives.

If customs duties or import taxes are incurred upon delivery of the product, the recipient (purchaser) is responsible for paying them.
Since customs regulations vary by country, please check with the customs office in your country for details.

【Returns】

・We do not accept exchanges or refunds due to customer convenience.

・Even for defective or problematic products, returns or exchanges will not be accepted under the following circumstances:

1: If damage, malfunction, dirt, or defects occur due to the customer's responsibility after the product arrives.

2: If all accessories or contents are not complete in the customer's possession.

3: If expansion devices have been added, parts replaced, or the product itself modified or adjusted.

4: If more than 3 days have passed since the product arrived.

　【Returns/Exchanges (International Shipping)】

For internationally shipped products, we do not accept returns, exchanges, or cancellations due to differences in image, size, or customer convenience. In the unlikely event that a product is defective, please contact us within 3 days of arrival. We will not be able to assist if the deadline has passed.

【Returns due to Defects】

If the product arrives at your location with damage or stains not described by us, please contact us within 3 days of product arrival.

We will bear the return shipping cost.

After the returned product arrives, we will refund the product price.

【Cancellations】

Cancellations are possible within 30 minutes of placing an order, regardless of the reason. Please contact us via the inquiry form.

Please note that we do not accept cancellations due to customer convenience if more than 30 minutes have passed since the order was placed.
Thank you for your understanding.

Tokyo [License Number] No. 301012318564 [Store Manager] Rina Miura