Notation based on the Specified Commercial Transactions Act

Notation Based on the Act on Specified Commercial Transactions

Notation based on the Specified Commercial Transactions Act

Seller

REBRAND Inc.

Representative Director

Risako Matsumoto

Location

5-9-3 Ginza, Chuo-ku, Tokyo 104-0061

Phone number

03-6274-6181

Business Hours

10:00 AM – 8:00 PM

Email address

info@mohlongluxury.com

Website URL

https://mohlongluxury.com

Selling price

This will be displayed on the product purchase page.

Other necessary charges besides the product price

Consumption tax (10%)

Delivery Period

We will ship your order within 3 business days of payment confirmation.

Payment Method and Timing

Credit Card: VISA, MASTER, and AMEX are accepted. Payment is processed at the time of order.

 

Bank Transfer: Please transfer the payment to our designated bank account within 14 days of placing your order.

 

Cash on Delivery: Please pay upon arrival of your order.

About Import Duties and Taxes

Please note that if customs duties or import taxes are incurred upon delivery of the product, the recipient (purchaser) will be responsible for payment.
As customs regulations vary by country, please check with the customs office in your country of residence for details.

Returns, exchanges, and cancellations

【Returns】

・We do not accept exchanges or refunds due to customer convenience.

・Even for defective or problematic products, returns or exchanges will not be accepted under the following circumstances:

 

1: If damage, malfunction, dirt, or defects occur due to the customer's responsibility after the product arrives.

2: If all accessories or contents are not complete in the customer's possession.

3: If expansion devices have been added, parts replaced, or the product itself modified or adjusted.

4: If more than 3 days have passed since the product arrived.

 

 【Returns/Exchanges (International Shipping)】

For internationally shipped products, we do not accept returns, exchanges, or cancellations due to differences in image, size, or customer convenience. In the unlikely event that a product is defective, please contact us within 3 days of arrival. We will not be able to assist if the deadline has passed.

 

【Returns due to Defects】

If the product arrives at your location with damage or stains not described by us, please contact us within 3 days of product arrival.

We will bear the return shipping cost.

After the returned product arrives, we will refund the product price.

 

【Cancellations】

Cancellations are possible within 30 minutes of placing an order, regardless of the reason. Please contact us via the inquiry form.

Please note that we do not accept cancellations due to customer convenience if more than 30 minutes have passed since the order was placed.
Thank you for your understanding.

Antiques Dealer Permit

Tokyo Metropolitan Government
[License Number] No. 301012318564
[Store Manager] Rina Miura