Mail-order purchase
Delivery
Mail-order purchase
At Mohlong Luxury, we offer a mail-in purchase service where you can send the items you want to purchase from your home.
Purchasing process
Purchase Flow
Arrangement of home delivery assessment kit
Please send us a list of items you would like us to appraise along with photos via email or LINE.
Based on the list and images you have sent, we will send a home delivery assessment kit (including cardboard boxes, cash-on-delivery slips, cushioning materials, an assessment request form, plastic bags, etc.)
Shipping of products for appraisal
Please fill in and stamp the necessary information on the appraisal request form, place the item you wish to have appraised and any accessories, along with a copy of your identification document (the address and name written on it must be the same as the address and name we sent you the home delivery appraisal kit to), and return it to our store in a cardboard box.
assessment
Once the items you have sent to us arrive at our store, our expert staff will evaluate each item one by one within 1-2 business days.
Once the appraisal is complete, we will notify you of the estimated amount via email, LINE, or phone call.
Transfer when purchase is completed / Return when purchase is unsuccessful
If you are satisfied with the valuation amount (purchase completed), we will transfer the purchase amount to your designated bank account by the next business day.
If you wish to return the appraised item (if the purchase was not successful), we will send it to you by the next business day via courier. Please note that the shipping fee for the return will be borne by the customer .
Mohlong Luxury Purchasing Features
Highly experienced assessors on-site Offering the best purchase price
Our store has experienced appraisal staff on-site.
We will properly evaluate the items you bring in and offer you the best purchase price.
Inbound demand leads to high purchase prices
Many customers from overseas visit our store.
Since we are able to sell at inbound prices, some popular items can be purchased at higher prices than the domestic market price.
Speedy purchase appraisal Cash available as soon as possible
Our store provides speedy appraisals and can purchase your items on the same day or even give you cash.
*Depending on the purchase amount, payment may be made at a later date.
*This differs for purchase and appraisal methods other than in-store purchases.
Excellent access in a prime location in Ginza Purchase assessment available at any time
We are located just a one-minute walk from Tokyo Metro Ginza Station and Higashi-Ginza Station. Please make an appointment for an appraisal and bring in the items you wish to sell and we will be happy to assist you with your appraisal at any time.
Brands we buy
Feature Brands
What you need when purchasing
What you need
Items you wish to purchase
accessories
Identification
We buy in any condition
It's ok even if it's dirty
It's ok if you don't have the warranty, box, or other accessories.
It's OK even if your watch strap is missing links
It's OK even if the glass is broken.
It's ok even if the movement is broken and doesn't work.
Other purchasing and appraisal methods
Purchase Method
FAQ
FAQWe will cover the shipping costs, so please send it to us with cash on delivery.
However, please note that if the order is unsuccessful, you will be responsible for the shipping costs for the return.
The appraisal value may be affected if the item is rare, if it has important accessories that prove its authenticity, or if there is a certificate of authenticity to prove its quality.
If possible, please bring in the item along with any accessories (e.g. luxury watches such as Rolex or Patek Philippe, expensive jewelry set with large diamonds, etc.).
We will purchase 18-karat gold earrings that have been lost or broken necklaces.
Depending on the category and condition of the item, we may not be able to purchase it, so we would appreciate it if you could bring it in and consult with us.
Please use LINE appraisal or photo appraisal .
We can provide you with a more accurate appraisal price if you provide us with images that show the condition and characteristics of the product and accessories, the purchase price, and the appraisal price at other stores.
Please note that we cannot provide an accurate appraisal price without seeing the actual item, so please consider the appraisal price sent by email or LINE as a guideline.
store information
Shop Information
Mohlong Luxury
東京メトロ銀座線銀座駅・都営浅草線東銀座駅から歩いてすぐ
ブランドバッグ、ジュエリー、時計、アパレル等の販売と買取りを行っております。
正規店舗では中々手にすることができないHERMESやCHANELのバックも豊富にご用意しております。
